There are two basic forms of performance management we deal with. There is the one where you have to manage someone based on a particular instance, situation or behaviour, where you are managing underperforming staff or having to take disciplinary action. Such performance management needs structured meetings, documentation and established outcomes. In the other area […]

The changing political and economic landscape will have many of us working well into our 60’s if not beyond. With the access to the pension age increasing, many current employees around 50 will have to work till there 70 before they can access the current Government Aged Pension. Also, quite a number of older employees […]

Absenteeism refers to when staff do not attend work, and this may include their use of excessive personal leave as well as using unpaid leave. It can be a major problem for many businesses, who often are not aware of it if they do not measure and monitor it. Presenteeism refers to employees coming to […]